Effective Date: 22 Feb 2025
At Primewise Founders Club (PFC), we are committed to delivering a premium networking and growth platform for startup founders and entrepreneurs. This policy outlines our approach to cancellations and refunds to ensure transparency and fairness for all members.
1. Scope
This policy applies to all memberships and services purchased through https://thepfclub.com. Memberships are offered in multiple tiers (Free, Connector, Builder, Trailblazer) and are delivered as digital services, including networking events, mentorship, access to community, and resources.
2. Membership Cancellations
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Annual Memberships:
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Memberships are billed annually.
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You may cancel your membership at any time; however, access to benefits will continue until the end of your subscription period.
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No pro-rata or partial refunds will be issued once the subscription is active, except as provided in Section 3 (Refunds).
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3. Refunds
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Eligibility:
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Annual memberships are refundable only if cancelled within 7 days of purchase, provided that no member benefits (events, mentorship, resources, or community access) have been availed.
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After 7 days, all membership fees are strictly non-refundable.
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Non-Refundable Cases:
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Event tickets, workshops, and add-on services purchased separately.
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Memberships where services have already been accessed.
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Exceptions:
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Duplicate payments, billing errors, or technical issues will be refunded promptly and in full.
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4. Requesting a Cancellation or Refund
To request a cancellation or refund, please contact us at:
📧 business@thepfclub.com
Your request must include:
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Full name
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Registered email address
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Membership plan details
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Reason for cancellation/refund
5. Processing Time
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Approved refunds will be processed within 7–10 business days to the original method of payment.
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Processing times may vary depending on your bank or payment provider.
6. Policy Updates
Primewise Founders Club reserves the right to amend or update this policy at any time. Any changes will be communicated via email and updated on our website.
7. Contact Information
For any questions or concerns regarding cancellations or refunds, please contact us:
📧 business@thepfclub.com
📍 Primewise Founders Club, Gurugram
